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Terms & Condition & Privacy Policy

Terms & Condition

Any use by you of the website operated by Sticker Print at http://www.stickerprint.sg (the "Site") is conditional upon your acceptance of these Terms & Conditions, including our Privacy Statement. We reserve the right to amend these Terms & Conditions from time to time without notice and at our discretion. It is your responsibility periodically to review this page for updates to these Terms & Conditions, which shall come into effect once posted but shall not apply to orders accepted by us prior to the amended text being posted.


All references to 'our', 'us', 'we' or 'business' within this policy and within the opt-in notice are deemed to refer to Sticker Print.

Acceptance

You accepted our whole Terms & Condition and our Privacy Policy the moment you started any purchasing transaction including adding item to cart in any form of ordering method. 


Payments

We accept payments by bank transfer, credit card and cash only. All prices include GST. We do not store any bank details on our server for security reasons. We are also happy to accept your payment by Singapore cheque made payable to “Sticker Print”.

Stickerprint will not refund or return any excess payment made. Cash will not be via postage to customers. 


Printing

Our printing staffs are specially trained and had printed thousands of sets to be trusted to handle on their own. Please indicate clearly if you would like the printing to be in single line or multiple lines. If there is no indications, our printers will adjust accordingly into fitting print and must advised prints. Prints may be use as samples for our catalog, reference, and display in any sales channel in physical or photography samples.

 

Exchange Policy

Should there be any printing errors or wrong design given, We will honour full exchange once investigation is completed and found that the fault is within us. Buyer have to provide postage fees and mail the exchange sets back to us.  Sticker Print reserve all rights to have the final decision.

Lost/Damaged Mail Policy

Sticker Print has sent out more than 12,000 sets as of April 2017. We are truthful and committed in our service towards our customers. We honour every purchase with dignity and trustworthy. Should there be any lost mail, Sticker Print will not be responsible for lost of registered/unregistered or damaged mail. Non-traceable are purely at the expense of customers in the event of undelivered or late delivery. Stickerprint highly suggest Customers to opt for Registered Mail or double secured packages to ensure the mail package is traceable and reliable.

We also do not recommend sending the mail to your office or company. Lost mail often happen in the office process in getting mails to you. Please mail it to your home address. 

We will normally wait 1 week - 2 weeks to see if the full mail package arrives before considering it lost (in case it's stuck with SingPost). Once the lost or damaged is confirmed, we will than proceed to the next step. 

In the event that the mail is lost or damaged, Customers will need to order them again and make 50% of the payment with full postage price. 
Example, $5.00 + 30 Cents Postage. 
50% = $2.50 + 30 Cents. 

Sticker Print reserve all rights to have the final decision.

Refund and Returns Policy


If you are completely unsatisfied a full refund will be provided on case by case basis depending on the case - Sticker Print reserve all rights to have the final decision. Please contact us at admin@stickerprint.sg state your compliant so that we can endeavor to improve our service and expedite resolution of your claims.

Delivery Costs and Times

We will always use SingPost NORMAL postage unless requested otherwise. We will not be responsible for loss in postage. We maintain our credibility by taking a photo of the stickers printed and the envelop with your address to confirm that we have mailed out your orders.

 

Our Privacy Policy

Your privacy is important to StickerPrint.sg. We are committed to maintain the confidentiality of the personal information that you give us through this website. This Policy applies to all who visit our websites or use our online services.

1) We will only collect personal information from you for the purpose of giving you better service.
2) Only authorized staff will have access to your personal information.
3) We will never sell these information to any external third parties.
4 Like most websites, we may use cookies to "remember" information about your preferences. You can set up your web browser to accept or reject cookies.
5) We may amend this Policy from time to time and will place any such amendments on this website. This Policy is not intended to, nor does it, create any contractual rights between the Sticker Print and the customer.

IMPORTANT: By accessing this website and any of its pages you are agreeing to the terms set out above.